Privacy Notice | JJNSBST

Data Privacy Notice

How JJNSBST collects, uses and protects your personal information

This notice explains the personal information JJNSBST collects, why it is collected, how it is used and protected, who may access it, how long it is kept, and the rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

1. What personal information we collect

Account information: your email address, display name, full name, password (stored in a protected, hashed form by our account system), and profile photo if you add one.
Contact details you give us: address, phone number and social media handle — only when you enter them in your profile or a commission request.
Commission and booking information: the miniatures, characters, references, notes and prices connected to a request you send us.
Content you upload: photos and files you send as commission references or gallery submissions.
Technical information: basic log and session data needed to keep you signed in and to protect the site from abuse.

2. Why we collect it

To create and maintain your account and let you sign in.
To prepare quotes, manage bookings and complete painting or printing work you ask for.
To contact you about a quote, a booking, a shipment or a download you requested.
To display public content you choose to share, such as a painted miniature you send for the gallery.
To keep records of transactions for accounting, warranty and legal purposes.

3. How we use it

Your information is used only for the purposes above and for purposes you would reasonably expect when dealing with JJNSBST. We do not sell your personal information, and we do not add you to marketing messages without a separate, optional consent.

4. How it is protected

JJNSBST uses reasonable and appropriate organisational, physical and technical safeguards to protect personal information against loss, misuse, unauthorised access, alteration and disclosure. Access is limited to authorised purposes only — for example, the information needed to work on your commission.
No online service can promise absolute security. If a personal data breach is detected that is likely to require notification, we will inform affected users and the National Privacy Commission as required by law.

5. Who may receive or access it

Only JJNSBST, acting for authorised purposes, and the service providers that make this site work — hosting, file storage, email delivery and payment or checkout providers — where access is necessary for that service.
Information may also be disclosed where required by law, legal process, or a lawful order of a competent authority.
Public parts of the site (for example the miniature gallery) show only what you deliberately submit for publishing; your email, address and phone number are never shown publicly.

6. How long it is kept

Account information is kept while your account is active. Commission, booking and transaction records are kept for as long as needed for operational, accounting, warranty and legal requirements, even after an account is closed.
When information is no longer needed, it is securely deleted or anonymised. Public portfolio content such as gallery miniatures may remain unless you ask for its removal.

7. Your rights

Under the Data Privacy Act of 2012 you have the right to be informed, to object to processing, to access your personal information, to correct inaccurate entries, to have data erased or blocked where the law allows, to be indemnified for damages, to data portability, and to file a complaint with the National Privacy Commission.
You can view and edit your profile details from My Profile, and you can close your account from the profile settings. Requests that cannot be completed from your profile can be raised through the contact page.

8. Cookies and sessions

The site uses the storage needed to keep you signed in and to remember your preferences. Where analytics or embedded media from other services are used, those services may set their own cookies under their own policies.

9. Contacting JJNSBST about privacy

For any question, request or concern about your personal information — including access, correction or deletion requests — please reach out through the contact page and describe it as a privacy request so it is handled promptly.
This notice may be updated as the site changes. The current version always appears on this page.

Questions about your data? Contact JJNSBST and mark it as a privacy request.